Get in touch with us!

We are here to answer any questions you might have about your CanadaStays experience.

COVID-19 Notice

We know many of you are quickly trying to adjust your reservations due to the situation with COVID-19, resulting in high call volumes and long wait times. Please know that we are working as quickly as possible to respond to your calls and we understand the urgency and uncertainty of the situation.

At this time, we ask that travellers visit the related help centre article to review their options before contacting our support team. If your check-in date is not coming up in the next seven days, please consider calling us at a later date so we can help those travelling immediately.

We are truly sorry for the inconvenience and appreciate your patience during these difficult times.

How would you like to get help?

Help Centre

Visit Help Centre

Answers to popular topics are at your fingertips - open 24 hours a day!

Call us Directly

1 (833) 681-6904

Talk to CanadaStays support now, we will help you with your questions.

Instant Chat

Open Chat Now

Start a chat session with CanadaStays support now, we are a click away.

Head Office
20 Eglinton Ave West, Suite 603, Toronto, Ontario M4R 1K8, Canada

Head Office

20 Eglinton Ave West, Suite 603
Toronto, Ontario M4R 1K8

Montreal Office
63 Rue de Brésoles, Montréal, Québec H2Y 1V7, Canada

Montreal Office

63 Rue de Brésoles
Montréal, Québec H2Y 1V7