So you think you are renting your beloved cottage to “Mr. and Mrs. Honest T” - right? But in reality, the couple turns out to be “Mr. and Mrs. Sam Scammer”! There is nothing worse than being swindled by a thief. With... Read More

Who doesn’t appreciate a gift? It’s a token of your appreciation that guests have chosen your place for their vacation, and it’s also a gesture that goes a long way to having the place respected in return. Many owners don’... Read More

When a guest arrives in a hotel room, one of the first things he or she will check out is the information book. Usually it will include the room service menu, a list of the hotel facilities such as where the fitness suit... Read More

Running a vacation rental is no different from any other business activity. If you do it well you are likely to succeed and create an income from it; if you go at it half-heartedly, you may begin to wonder why you haven’... Read More

The first impression your guests get of your property is likely to be the one that lasts the longest. When your guests get to the end of a long journey, often with a car full of fractious kids, your efforts to make their arri... Read More

When Your Guests Check-Out Imagine this. You’ve had a wonderful vacation, it’s been restful and relaxing and the kids have been great. In fact, everything you had imagined. Now, it’s time to pack up and get everyone r... Read More

You have a responsibility as a vacation rental owner to ensure the safety of your guests to the degree that you use your knowledge of the possible risks to create a safe and secure environment for them. Many travellers ha... Read More

While we always want everything to go smoothly for our guests, situations will occur that will need emergency management and our attention. This could be anything from the power going out, to storm damage to a national health... Read More

Millions of rentals take place across the world every year but when one instance of damage happens, the media treats it as if it is the norm. In fact the reason it makes news is because it happens so rarely. However, t... Read More

How to Be Pet Friendly Making the decision to be pet-friendly may be a wise one because the majority of travelers heading to country locations have a pet.  Usually this is a dog, but guests may want to bring other pets – c... Read More