Good location, nice home, not clean
Rental was in good location to airport, downtown, and attractions. Furniture in the home was nice and in good condition. Unfortunately, the house was not clean upon our arrival. After a a twelve hour travel day across country, we headed to the bathrooms as soon as we arrived. There was urine and feces on the toilet seat. The sinks were dirty with hair, residue, and just plain dirt. There wasn't any soap. I searched the home for some cleaning supplies, which there were a few. We immediately headed to a local store to purchase cleaning supplies and came back to the property and spent the next 2 hours sweeping, vacuuming, cleaning the toilets, showers, fridges, washing sheets and more. The bathrooms were unfortunately not the only thing that wasn't clean. I reached out to the owner because I realized we were charged a cleaning fee which, to me, meant that the owner also hired someone to clean. I thought the owner should know the cleaner either didn't come or did an extremely poor job between occupants. The response I received from the owner was shocking. Ultimately, stating some cleaners are good, some are bad. As long as they took the trash out it was fine. Throughout the remainder of the trip we purchased disposable plates, cups, and silverware because we didn't feel comfortable using the in house items after seeing the level of cleanliness throughout the home. We purchased soap to at least wash our hands in the home and a few over necessities. I truly hate to leave a negative review and ultimately reached out to the owner originally to give them the opportunity to correct the issue. However, after the response recieved I feel as though every possible renter has the right to know about the conditions. If you're ok with spending hours of your vacation cleaning a home that's not yours, go for it. Otherwise, I would recommend passing on this rental.

April 2016
Convenient, Spacious, Full-furnished Townhome for Business and Vacation Families
Convenient, Spacious, Full-furnished Townhome for Business and Vacation Families
Back to Listing