Beautiful home
The home is beautiful and the owners are really sweet. You cannot beat the views. They are breathtaking! The refrigerator is stocked with breakfast and we were greeted with leis. Unfortunately, I can't rate this home as excellent for a few reasons. Several things that were advertised did not work- the hot tub, the ice maker and door water feature, the Internet on the office computer, the dry rotted pool furniture, some doors without screens or with screens coming off the track. The microwave worked on and off, and the dryer wasn't efficient. Yet the cost of the house is set as a premium luxury. We had a lot of family come with us. We had a total of three rental houses in the gated community. My daughter in law is from that district in Hawaii with family nearby. So when we got together, we had a large crowd. The property manager called the owner and told him that we had unauthorized people spending the night. The owner was very respectful when he called and believed me when I told him that we each had our own rental home. However, the property manager never asked me about it prior to calling the owner and at times she made us feel she was watching our every move. We were not having wild parties and everything was family oriented. We constantly cleaned the house and kept it neat. The house we had rented in Kona prior to coming to Kapoho was not as luxurious. But it was large, clean, half the cost, had air conditioning in each bedroom and no one ever hassled us or caused us stress. When we left both homes, we cleaned, washed bath and kitchen linens and stripped the sheets off the beds. I am obsessive compulsive about leaving any hotel or house where I stay extremely clean before I check out. I do want to conclude by repeating that the house and views were amazing and when everything is fixed will be 5 star quality. The owners recently purchased the home, so I am sure they will do a good job. The property manager needs to rethink her communication style and treat each guest as trusted & honored guests until they behave otherwise. It was difficult to relax.

July 2013
Lava Rock Villa - Best place to rent in the Beach Lots
Lava Rock Villa - Best place to rent in the Beach Lots
Back to Listing