AWFUL....POOR POOR COMMUNICATION>>>STAY AWAY
We arrived at 4 pm and the housekeeper was still there. She left right away. We opened the front blinds and the windows were filthy with kids handprints. Upon further inspection the dishwasher was full to the brim with dishes that I not only had to wash but put away also. The owner states in her ad that there is a cleaning fee INCLUDED in her rental price. Not true. There is in fact a cleaning fee added above the rental price which would be fine if I didn't have to clean up after the people before me. There was garbage left in the master bedroom. Both bedrooms have no windows and were stifling hot. The TV controller in the living room did not work. There was no converter for the bedroom TV. I have tried countless times to email and call the owner, Carol, with no response. I have contacted Homeaway and filed an official complaint. Keep in mind, Homeaway is only an advertising company. There are no guarantees with them. We have rented numerous times through Flip key and had nothing but a perfect experience, not only with the owner but also the Property manager. The communication with Carol has been horrible. She does not respond. There are lots of beautiful places to rent in Rockaway. My suggestion is to pass this one up and find another. We were very disappointed with the whole deal. STAY AWAY I gave one star because you could actually see the ocean The sad thing is if she would have just responded to my calls and emails maybe this would have had a different outcome
Oceanview Condo w/view from Living Room, Dining, Kitchen, Deck. Secured access!