Everything was great and as described but...
The appartment is great and very well appointed. We were very happy with our choice and were impressed with the owner's attention to details. After we left, we were waiting for the reimbursement of our security deposit. I contacted Rachel because I thought it would have been done right away. She didn't reply immediately because she was busy/away with family matters (which I completely understood once I knew). Because she had been so ''hands on'' since the beginning, I began to feel a little worried if I would get my money back (being thousands of miles away...). Anyway, it was all a misunderstanding and I finally got my security deposit back in a timely manner, but through all of this I was disappointed with Rachel's reaction to my worries. She was really offended that I even considered I could lose my money. She was very defensive in her emails and pushy... I finally just asked her to not write to me anymore (which she respected). I was hoping she would have been more considerate... I waited a long time before writing this review because I don't want her to lose any renters... but in the end I felt it was important to share this experience. Again, the appartment is great, the location is good, Rachel was very helpful. Thank you.
Jan. 2016 - Noe Valley Garden Apt - W/D Kitchen Wi-Fi Printer; Maid Service