Yes & No
Rating Details: I was somewhat dissatisfied with the condition of the vacation rental. I was very happy with the location. The vacation rental was spotless. The property manager was very helpful. Overall, I recommend this vacation rental. Reviewer Comments: Location, location, location!! The Hale Kai is a great location and my family (and now their families & my grandchildren) have been coming to the Hale Kai since 1967. We have always had a superlative time - until this year. The unit was dirty, the furniture was dingy, the kitchen lacks quite a bit (like a working dishwasher); the microwave is rusty and it takes ten minutes to make toast in the toaster oven (no toaster either); the oven is so old you can't read the dial. We stay in condos for a reason - to save money on food and do the majority of cooking ourselves. Thank goodness my daughter brought her own knives! A new coat of paint would help a bit. The bathroom needs an upgrade, as does the kitchen. The king size comfortable bed and the art work was appreciated. The unit just seems to be unloved I think; all of the other units we have stayed in seem to be loved by their owners. When the refrigerator died (it was near death when we checked in and it took overnight to make 7 ice cubes...management had a new fridge in within 24 hours (alas, no ice maker but that isn't a big deal). The management was good, friendly and responded quickly to problems - which unfortunately happened. I forgot to mention that the sliding screen door was very difficult to operate, once we reported it, it was fixed the next day. We will be back to the Hale Kai, but not in this unit unless it is refurbished.

October 2015
Hale Kai #103 - Your Home by the Sea in West Maui
Hale Kai #103 - Your Home by the Sea in West Maui
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