No regard for the customer experience!
4 middle aged adults made this 2 bed choice in early February. Cheri the manager, who is also the owner and lives in house right on the property is only interested in the "money"she can extract from her guests with the help of her "rule book". We endured this place for two nights as we were visiting friends living on same street couple blocks away. We came back from visiting one afternoon and brought friend back to help us drop off some luggage the airline had lost and this friend wanted to see our place thinking she might want to refer friends of hers in future. Our friend was onsite for all of 5 minutes. Later that day, upon our return we were flagged down on driveway and told that we had violated guest/visitor policy and that we owed her $10 for this friend of ours coming on to property without permission. The only reason Cheri requests you to get permission is so that she can charge $10 per head. Cheri also tried telling us that we had brought extra guest nite before when we checked in-this we assured her was NOT true. There was no reasoning with Cheri as our friends 5 minute drop in was going to cost me $10. Next issue was the sofa bed (more like torture rack). The photo of the red couch in the picture must be from 10 years ago as it is a complete cracked leather wreck now and the mattress I can pinch my thumb and finger touching together as there is absolutely NO support or comfort at all. Two great hotels nearby and same price would have made much better experience (and breakfast would have been included) without the attitude of this owner.
Hollywood Loft Guest House~ Eagles Band Equip./ Pvt. Woodsy Yard/ Pet/ Pool/ Spa