A nice home but wish I would have known!
My husband, brother, two sisters, and grandmother stayed here while visiting Charleston. There was a few obvious red flags that I should have acknowledged prior and during our stay: 1.) I should have received an address before booking, because this is about 20-30 minutes to Charleston and the property is very confining. 2.) This owner was unbelievably and unnecessarily rude in our phone conversations. This alone made me uncomfortable during our stay. 3.) This property has had multiple insurance claims and its a newly built home. She has already had to replace a washer and dryer twice because renters apparently had gotten sand in both, and completely ruined them. For only being on VRBO for a few months and since there is not a beach in walking distance, this is absolutely unbelievable. 4.) I should not of paid for the property damage protection and a refundable damage deposit. The owner claimed that my husband and I urinated on the master bedroom mattress during our stay, and completely ruined the mattress. The mattress was not wet at all when we arrived, during our stay, or at our departure. She said she would give us our refundable damage deposit only if we told the VRBO insurance company that we did indeed ruin the mattress. Since we paid for the insurance already and we would like our deposit back, it would be easy to agree to this fabricated story and get our damage deposit back. Morally, this is wrong and we were being scammed. I contacted VRBO support, but in a situation like this, it is the owner's word versus ours. 5.) I should have read the fine print. In the house description, there is a 72 inch TV in the living room, however, in the Entertainment section on her listing, she explains the TV is broke and there is a 32 inch in its place, in a very large living room. After all day in the Carolina heat, you are going to want to relax and watch team USA win a few gold metals. Some things that were nice about the house: There was shampoo, conditioner, and body soap in the bathrooms. She left bread, milk, and Hot Pockets for us. The house was relatively clean and open. I would not recommend this house, mostly because of the fabricated mattress story, but also because this owner is very unpleasant. She is so unpleasant and has created so much stress on our family vacation, that I am taking time from my Hilton Head visit to warn you. Charleston is beautiful! Enjoy yourself!
Beautiful new home convenient to downtown Charleston, beaches, attractions