DO NOT RENT
The only reason this review is even getting two stars is because we enjoyed the Ocean Village Club as a whole. It was peaceful, quiet, pools were great, boardwalk to beach was beautiful. We would stay here again but absolutely not with these owners. This condo itself gets 1 star, and if I could go lower I would. We arrived on Saturday with our 4 children, and immediately threw a load of clothes into the wash as it took us a couple days to get down to FL. We pulled them out and they smelt like a wet dog. We proceeded to put them in the dryer, and went to bed. The next morning they were still soaked, still smelt atrocious, and we realized there were black grease spots all over the entire load of clothes. Immediately we called maintenance, and were told they wouldn't be able to do anything until Monday (business days). We totally understood this, and were patient. They never called Monday until my husband called THEM around lunchtime. They then went on to say no one could get out until around 3pm. To make a long story short, this continued the ENTIRE week. "Oh the replacement W/D will be in tomorrow... oh Thursday... Oh I'm sorry not until Saturday." Never did they offer to put us up in a different unit when they learned it would be several days before we got a new W/D in (we asked!). They offered to compensate dry cleaning. Great. Dry cleaning... So now, on our vacation (a time to relax and spend down time with our family) we had to run back and forth dealing with dry cleaning. We spent the whole week with dirty beach towels and unwashed bathing suits because we couldn't take those to dry cleaning, due to the fact that we needed them every day! After the entire week with an unresolved issue, my husband went on to file a formal complaint with Vacation Rental Pros (who this condo rents through). We were offered $100 to compensate for the inconvenience. My husband called, and was told it would be $100 + the dry cleaning fees. When he emailed the receipts, they went back on their word and said $100 was the max they could compensate. Ok, $100 does not even begin to cover the dry cleaning we paid plus the ruined clothes, let alone the hassle this was on what was supposed to be our relaxing vacation. This whole debauchel is still unresolved. We were going to wait to see how it all turned out before writing this review. But they way we've been strung along for weeks now is absolutely ridiculous and unacceptable. Take my advice and keep searching.

May 2017
Ocean Village Club K12, 2 Bedrooms, Sleeps 4, Heated Pool, WiFi
Ocean Village Club K12, 2 Bedrooms, Sleeps 4, Heated Pool, WiFi
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