Disgusting
This would be ZERO stars if VRBO allowed. This property did not come close to meeting our expectations. When we walked into the unit there was an overwhelming smell of mildew. The carpets into each of the bedrooms were black with mold/mildew (not shown in the pictures posted of the unit). There was a dead cockroach on the floor in the kitchen. There were food crumbs on the chairs around the table and there was a pile of sand on the floor under the director's chair in the living room. We immediately called the property manager and told them of the issues. They offered to send over a housekeeper to clean up the kitchen and living room. They also congratulated themselves for the pest control working, thus the reason for the dead cockroach in the kitchen. They told us that they had no other units for us and that we were bound to our contract - meaning we would not get any type of refund unless they were able to re-rent the unit for some portion of the week. We left and found another place with a very gracious and accommodating owner in Holden Beach. We never spent a night in this unit and they have fervently told us they are not giving us any sort of refund. In fact, they told us the mildew smell was just the smell of the ocean, and that people that don't live by the ocean don't understand that. Unfortunately for them, both my wife and I grew up on the ocean in NY/NJ and understand the difference between the smell of the ocean and mildew/mold. The housekeeper that came to clean told us that she had cleaned that unit in the past and told them of the disgusting carpets but was told nobody was going to do anything about it. In addition, there is no parking out front of this unit. There is one parking spot below it but you have to fight the people upstairs if you want to park there. Because of where this unit sits in the parking lot adjacent to the Fire Lane, you have no other immediate parking. I would not recommend anybody staying in the unit in the condition it is in. There are way too many other good choices along the NC beach to waste your time and money on this unit and this property manager.

August 2016
Beautiful 2 bedroom/2 bath condo overlooking pool and oceanfront in Caswell Beach-Sleeps 4
Beautiful 2 bedroom/2 bath condo overlooking pool and oceanfront in Caswell Beach-Sleeps 4
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