Dirty & Disgusting Odors
After settling down for an hour & putting kids to bed we discovered master bath smelled of urine before we even entered toilet area. At 11:30 pm had no choice but to clean ourselves with no mop available. Next evening vacuum cleaner wasn't working & had to clean full bag & filter of dirt and gross hair. Were told by owner vacuum is a provided item available for our use and we can request a mid-week clean (this option is made available at renters exspense). After two more days the master bath had another odor. We discovered a disgusting garbage pail under the sink with old dirty sandals among other items. After sending a pic and expressing our displeasure to staff & owner we received a half-hearted apology. Not the luxurious and accommodating property it is made out to be. If you enjoy paying a hefty sum to clean other people's garbage, dirt, and odors this your Rental!

December 2012
Ko Olina Luxury Hawaii Oceanfront 3 BR  2.5 BA Condo
Ko Olina Luxury Hawaii Oceanfront 3 BR 2.5 BA Condo
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