Pleasant staff, unit too warm in summer
Unfortunately, we had a rough stay at this unit. I do need to say, though, that through a few challenges that we dealt with, the staff at Harmony were wonderful and did their best to help us. When we arrived, the previous tenants had done a bit of a number on the place. The screen door had fallen off the patio door, the smoke detector was hanging down with a tea towel covering it, a number (4) of lights were burnt out, and the dishwasher was full of dirty dishes. We arrived late so we contacted Harmony and they took care of everything within a few hours of our call. They apologized for the way the unit was prepared as well. Our stay was a challenge because of the temperature of the unit. Although it is a ground floor unit and 2 fans were provided, the temperature in the unit never dropped below 25 degrees at night. Even when the outside weather was cool and cloudy, the temperature in the condo stayed very warm. Due to this, we were not able to sleep very comfortably which was unfortunate. We even checked to see if the heat was somehow left on but it was not. As I said, the people at Harmony were pleasant and helpful but the temperature in the unit was too much for us to deal with. The temperature, along with the way that the unit was when we arrived, made this for a stay in which we wished we had chosen another place. I do not like giving negative reviews so I hope that for next summer, a portable AC could be added so people can enjoy their stay. I am still unsure why the unit stayed so warm even though it was not that warm outside. Thank you to the staff who did work hard to try to make our stay better, including agreeing to let us use the condo and the facilities for a while longer on the day of our checkout. This unit would be ideal for families in the fall and winter.
Serene and Spacious 2 Bedroom in the Upper Village