Beyond Unfortunate
I would give zero stars if I could, as I my opportunity to stay here was taken away. I booked a stay in early January, paying for my booking the moment I was able to. I was going to stay the weekend of Feb 12-15 - my husband's birthday and Valentine's Day weekend. I am also pregnant, and it was going to be both his gift from me along with our last weekend alone together. Thursday night, I went shopping for food and supplies and took Friday off of work to leave early to get to our rental Friday afternoon. Less than an hour ago, I received an email that I just happened to check before packing my car - no phone call - simply stating that there was a maintenance issue and my booking was cancelled, and I was issued a refund. Being Valentine's weekend, I now am unable to find any available replacement as everything is booked, which is why I booked well over a month ago. I am left with no birthday gift for my husband, and no last weekend away alone together. I understand that emergencies happen, but that they are better dealt with in a more appropriate manner instead of sending a short email with little explanation. I do not consider this professional, considerate, or reliable.

February 2016
Relaxing Pet Friendly Retreat near Lake Gregory (Crestline) with Beautiful Views
Relaxing Pet Friendly Retreat near Lake Gregory (Crestline) with Beautiful Views
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