Convenient locaton, good customer service, well-kept property, but security is lacking
We thought that the property was accurately depicted on the website. The location is a few minutes walk from the village and just across the street from restaurants, a grocery store, etc. The townhome was as described and clean. We did see a mouse in the kitchen while we were there, but I think that's because there are no screens on the windows and doors. We also had a very nice bike stolen - it was locked to a permanent rack, inside a locked/fenced bike area, inside the locked garage. Signs state that security will be notified if the alarm is going off, but when we went to get our bikes, the alarm was going off, there was no security. Upon further inspection, thieves can open the locked bike area from the outside easily without a key. This put a HUGE damper on our vacation since we were there to ride the bike park. Chantelle (sp?) at Harmony was very helpful throughout the ordeal. If it hadn't been for the theft, our stay would have been delightful. The townhouse is very comfortable, clean, and nice. We just want to warn people not to use the locked bike area or leave bikes on their cars. Any sense of security in that garage is false.
'Lagoons' 2 bedroom townhome - Village Location