Poor customer service
Horrible customer service from Nicole. We arrived excited and looking forward to cooking dinner after a long day. The pots and pans were filthy. Grease and grim on them. I went to the front desk and the staff called Nicole who told us there was soap and a sponge under the sink. Rude! We paid for a clean place, we were tired and hungry. I emailed Nicole several times asking her to call me, which she only wanted to communicate via email. I was busy shopping for cleaning supplies because there were no cleaning supplies other than windex under the sink. Nicole was to call on Saturday but that never happened. The heater vent in the master bedroom does not work, so we were freezing the whole time. I will never rent from a company that employees Nicole. She has no idea what customer service is. We would still like to speak so someone from this site, other than Nicole. Not that she would call me anyways. Very disappointing

February 2017
Wayside House At The Pierpont Inn
Wayside House At The Pierpont Inn
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