We had a lot of problems with this rental
The home is clean and how it looks in the pictures. But, we had many issues. The BBQ was gross, rusted and center burner never turned on, no way would we use it. He offered to replace it but we had changed our BBQ to a pizza party instead at that point. Jim said he would bring a new one and a bottle of wine the next day, but then the next day called and asked if he could come the following instead. We told him at that point we we were leaving in two days so we would not be using it. The cooking pans were Horrible they agreed and said they would not use them either. They appear to do their own cleaning so it is hard to believe they did not know how bad those pans are, they had been around for along long long time and badly scratched. The sofa when you sit slides you forward due to the cushions being flatten that way. Jim's wife said it was the leather that made you slide forward not the cushions. We had to buy our own toilet paper, dish soap they were not supplied for us. The master bed has a big lump in the middle. You can tell they are broken down and the bed is extremely soft on sides and hard in middle. The queen bed is very loud when you move at all, she said it was disturbing all night when you want to turn or move to hear the load squeaks coming from it. The pool fountain stopped working after about 3 days and never came back on. He told us he was going to credit us some money back for the problems we had but never did. I sent an email asking him about it and he never replied. So he seemed very apologetic but he did follow through on his promises at all. We travel and stay in vacation homes at the least twice a year. We have never had so many issues. This is the first time I had to leave a bad review.

January 2015
Beautiful Family Home Near Disneyland W/ Pool, BBQ & Game Room
Beautiful Family Home Near Disneyland W/ Pool, BBQ & Game Room
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