Adequate Rental For Short Stay
We found the apartment to be adequate. Had some confusion just prior to arriving as far as directions on accessing the suite, emailed requesting directions a week prior to arriving as we had not heard anything and then finally 5 days prior to our arrival had to call the customer service number for VRBO and obtain the owners telephone number. In talking with the owner, she didn't seem to be concerned that it was 5 days prior to our arrival - she advised us that she emails instructions one week prior and a we were beyond this point a bit of concern. She advised that she would send the information and we received our instructions. I sent an email yesterday morning asking how we get our damage deposit back and what is the procedure and turnaround for this...have not heard anything as yet. Today I will call VRBO customer service and ask these questions. To me, we should not have to do this, all these items should be completed by the owner or VRBO.
Bright and Modern Studio Appt Located in the Heart of Pacific Beach