This home is NOT worth the high price. Weekend was a headache. Rent elsewhere.
This home was falsely advertised in the "Property Description". Description said "This lovely home boasts a large gathering room off the pool deck, as well as another family room upstairs". There is NO FAMILY ROOM upstairs- just a tiny landing with a futon. Therefore, only one inside gathering space downstairs (tough for us with lots of kids). There was no outdoor grill. While it did not advertise to have one, most beach homes do.When we called to ask about that and other issues, they went to buy us an outdoor grill that was so cheap we spent hours trying to grill meat one night and gave up the other night. They also had us pick up items we asked for at the rental office. Grill was in box unassembled-took 2+ hrs to put together. Not the way we'd like to spend our vacation.They advertised kitchen "loaded with all the conveniences is any chef's dream." In reality, kitchen was VERY poorly stocked-no oven mits, very few items to cook and bake with,no wine glasses, and scant serving bowls, pots and pans. There were old nails from construction ALL OVER on back deck, so the first night we spent the evening picking up nails because we had young children running around.There were no floor mats or area rugs by the back door so when kids came inside from the pool area they were slipping and falling on the hardwood floors (FYI- pool takes up much of back deck and is close to back door entrance). The sheets provided are cheap and gritty- the bath towels are too. The bedrooms/layout that were advertised were inaccurate leaving us confused where to put everyone. Description said there would be two bedrooms that were bunkrooms. So we planned on all the girls we had in one bunk room and the boys in the other. All the other rooms supposedly had queen and king beds. In reality, there was just one bunk room, two rooms with double beds (not queens), and four rooms with king beds. When I called to ask for a partial refund given all the false descriptions, they deducted $300 from the total bill, but only after I spent hours on the phone trying to convince them it wasn't fair that they gave a false description. We would have picked a different home had we known all of the downsides and inaccuracies of the home. Worst part was dealing with rental agency- yes, they went and got a few items we requested and gave a $300 refund, but unfriendly and unapologetic- upsetting. House was new and they weren't ready for us- they should have acknowledged that. Customer service very poor.
Oceanfront 7 Bdrm, 6.5 Bath New Awestruck home with ELEVATED POOL/Sleeps 21