Worst Vacation Ever!!!!!! Please don't waste or allow these people to take your money!!!!!!
When my family and I arrived on March 25, 2016 We first noticed that the pictures of the outside amenities they advertise for where in very poor condition(all lawn furniture was broken and not suitable for sitting). They advertised that there was a nice outside fire pit for fun with the kids. Lawn furniture was broken and dangerous to sit in. After inspection of the house it was filthy. There was dust all over everything as if it had not been cleaned in months. We continued our inspection only to find out that not only was there no cable because there were no cable boxes at all, we also were shortly aware that there was no heat on the bottom and middle leave of the home. We immediately contacted the company that we made the reservation through (VRBO.com/ Home away.com). Susan with VRBO secured us that she could make alternate arrangements for a pet friendly hotel in which she did at (Green Park Inn) in Blowing Rock, NC. We made our first phone call at 5:15pm on the 25th of March however, we had no response on alternate arrangements until 9:30pm that evening. We went with our four children and our dog to check in at Green Park Inn around 10:00pm that night. We placed our luggage in our rooms and left to feed our children before everything closed only to receive a phone call from the front desk person at the hotel to return to settle our dog. When we returned within 5 minutes of the phone call only to have my husband threatened with physically violence by the gentlemen in the next room. For our safety and because there was no intervention from staff we had to leave and return back to the original rental and group into the living room in the house and sleep on the floor in order to keep warm. At 6:00am the following morning we left the rental and drove two hours to stay with family on the way back home. We took this vacation to celebrate my daughters 14th birthday, to give three of my step children there first experience in the mountains. This situation not only ruined our vacation but also left us with no ability to have our money refunded for the second night after the hell we went through the first night. Concluding this review, in addition to the filth, the broken furniture, no working heat, the hellish experience at Green Park Inn, we are also dealing with a fraud complaint with our financial institution in order to help us retrieve a refund for the charges from the rental and now the hotel which was to be paid for by the travel company.
Discount Tickets!! Hot tub, foosball, fire pit, swimming pool