Poor to unacceptable
First off I have to say that my husband and I did not to stay there. We have rented properties through VRBO prior to this but always a condo units not a "guest house". We arrived as planned and honestly Mr. Tang was accommodating and friendly. Unfortunately upon arrival we stepped through the main entrance, a sliding patio style glass door, into the 2nd bedroom, which actually is a living room with 2 single mattress on the floor(no bed frame ) and one bed was not even made. No need to go into the. Rammed filled room with left over furniture, dust balls under the furniture and yellow sticky notes everywhere telling you what you could and could not touch. We took 3 steps down the hall in search of the beautiful kitchen that was pictured in the listing, only to come to the 2nd bedroom, that was actually a beautiful bedroom that was pictured in then.isting. No kitchen was found. Mr. Tang arrived to the unit, and I proceeded to ask him about the kitchen. He stated it was the outdoor BBQ and the small fridge underneath. I asked "where is the kitchen in the photo?" He admitted that he had "mistakenly" put in pictures of his won kitchen. We want to the listing at that moment, only to find the photos have since changed. Our whole reason for renting this place was that it is listed S a "house" with photos of a living room, kitchen and two bedrooms, so that we could cook and live without restaurants, since the unit is Ina residential area. My husband and I are in our 70's and walking over mile to restaurants for out meals was not what we were expected. We asked for our money back, which he agreed to, but now he is saying that VRBO owes us the money. In talking to people at VRBO your people say that he has been paid and should, e paying us back. We have tried sending hi. Emails which he has not relied to. VRBO has been great in trying to assist us, in trying to get our money back.
Newly Built Private Two Bedrooms And One Bathroom Guest House.