cockroach, soiled shorts under bed, dishwasher non-functional
Rating Details: The property manager was adequately helpful. The vacation rental was clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: it would've been great except for the fact that a cockroach was found lurking on the kitchen counter-top which came from underneath the back splash mirror + a soiled, black, pair of shorts was also found under the bed (maybe from owner/previous guest but i was told that i was the 1st guest of that suite) & the dishwasher that was labeled 'not-working.' overall stay? rate is 1. i wasn't satisfied with my stay. cockroach freaked me out! i asked to be transferred to another suite but apparently, there were no vacancies. i questioned the cleanliness control/management of suite 3804 because of the cockroach and the soiled shorts found in the room. plus, who wants to wash dishes on their vacation? general condition is ok. would suggest though that the shower curtain be changed as the bottom part is already moldy. kitchen utensils be replaced into non-toxic materials and dining chair be fixed as it is not stable. building elevator broke down twice --- i was on the 38th floor. instructions on where to get the entry cards (FOB) should be clearer. guests come in tired from cities of origin. no security personnel to ask from for assistance. had to go to equus hotel to ask how to get in. also, coffee maker & hair dryer should have been bought and brought in prior to guest's stay not later. property's location is excellent! A/C is excellent. wi-fi is excellent. cleanliness? i'd say a 3. PM professional? rental manager has good communication. we communicated via e-mail. i would've have appreciated though if i was reimbursed a day because of these inconveniences. i was out of the hotel @ 3:30 am on my last day anyways. inquiry/e-mail was answered late & incomplete prior to arrival by alii beach rentals. i appreciated the efforts they extended to solve the issues like sending a repair guy for the D/W, vacuuming the suite/cleaning the kitchen top & changing towels on the 4th day (i think). however, i can’t recommend the place. at least, not 38

August 2015
Panoramic Ocean View Waikiki Marina Condo With FREE Parking & Great Amenities
Panoramic Ocean View Waikiki Marina Condo With FREE Parking & Great Amenities
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