The view is incredible, and the house is large & private, that is where it ends. We arrived & was greeted by a neighbor telling us the water was shut off because of a major leak. After contacting the rental company, we were told that it would be at least 2 hours until someone could be there to look at it (not fix it). Check in is at 5pm, which meant that we would be without water until 7pm at the earliest. When asking what would happen if the damage could not be fixed, we were told, "we will figure it out if it happens". We ended up fixing the leak ourselves, the person they sent out to take a look at the problem was the house cleaner. We had to go out and find a hardware store to buy tools and repair the damage out of our own pockets. After reading less that appealing reviews about this property (after booking and paying for the property in full), I contacted the property manager to express my concerns of broken furniture, she assured that she would send someone out to ensure that everything was okay. Upon arrival, & after speaking to the property management about the problems with the leak, I was told that the call I placed the day prior was to inquire about dirty furniture, not broken. Unfortunately the disappointment didn't end there. There are signs all around the property with rules & instructions, hand written signs telling you to keep certain doors open, printed & framed signs saying that the house is a "No Noise Zone" & signs inside every fireplace saying that they are not functional. Closets are filled with dirty laundry and empty boxes. Kitchen cabinets are filled with expired crackers and dirty spices, the drawers are filled with paper plates & half empty rolls of foil. There is every kind of tool you will ever need to make a drink, but there are no tongs to cook with. In the basement, there is a nook filled with a mish-mosh of junk from broken hula hoops & a mismatched croquet set to life vests & a random seat from a minivan. The towels in the bathroom look like they have been taken from the owner's home, no matching sets, just a mess of different old towels. There is also a lack of pillows for the beds in the house. As an apology, the property manger offered our party a substantial gift card for dinner at a local restaurant. Though an appreciated gesture, it does not negate the immense number of problems that we faced in this house.
Luxury Seattle Waterfront Villa - Hot Tub, Pool Table, Private Beach