A neglected apartment home.
This property is in a lovely neighborhood, with convenient parking. It could be a comfortable rental, but the unit has been neglected. We found our rental extremely dirty on arrival. The strong smell of bleach was obvious on arrival and I thought it indicated fresh cleaning. As I began to unpack, I could not put anything in any of the drawers in the bedrooms and kitchen due to the layer of dust and hair. I called the owner and told him I could not unpack without cleaning and he asked me what I wanted. As this was the first time I had encountered a property in this shape, I did not know what to do. We had rented for the entire month and really had no where else to go. I told him I would have to clean in order to stay and he agreed to a $150 refund. I purchased cleaning supplies--there was a vacuum, but did really not have the tools I needed to clean to my standards which would have included attachments for the vacuum. The dust and dirt was thick in the sofa, on top of the sofa, on the top of the box spring visible under the mattress, on all of the woodwork in the unit. The windows were dirty and the blinds that cover all of the windows thick with dust. The popcorn ceiling had visible dust. There was no ability to open windows as there are no screens. The kitchen was not equipped for cooking--lots missing--the only knife was one dull steak knife--I could go on and on. I called the owner and told him that we both made an error--he made and error letting us come into a dirty unit and we made a error in cleaning for refund. I felt he should have taken additional step while we were there to get a cleaning team to clean the unit. The icing on the cake was our experience during Hurricane Matthew.. The owner assured me that the drain outside the front door was operational with no danger of flooding. For a period of close to 12 hours, the area had to be manually bailed to avoid water coming over the door jam and into the unit. I communicated our situation with the owner, and he did call the maintenance man, but there seemed to be no concern for our experience or the status of the unit. He sent us a thank you note for bailing the water and a $30 movie card. We felt that the status of the unit and our experience with protecting the rental would have indicated an additional refund.
Two bedroom Corporate Condo with Month to Month Lease