Very Responsive , cooperative owners
We stayed at this home during Christmas week when we had 9 feet of snow. The home was very comfortable and the location for skiing was great. We skied Squaw , Alpine and Northstar. The location was also near shopping so we did not feel shut in despite the incredible amounts of snow. What was unique about our stay was because of the weather we had some issues that could have ruined our vacation but the owners were there to make sure everything was corrected. We lost electric for a short time and noticed not all homes around us were dark. We got through to the owners right away and were told what to look for as far as the circuit breakers. It was a simple fix and we had no further issues. Because of the tremendous amount of snow the following evening we had water backing back up in 2 of the showers. This was Christmas eve. We got hold of a plumbing service who showed up on Christmas day to make the repairs. The problem was tree roots. The plumber told us this was not unusual in Tahoe. The owners told us to go ahead with whatever had to be done, No questions asked. The repairs were made in an hour or so and the owners sent us a check promptly to reimburse us for putting the repairs on our credit card. What was more impressive is the owners had the cleaning service there that same day (Christmas) to make sure the bathrooms were perfect after the repairs. It might sound crazy but the fact that the owners were so responsive, left all of us with very positive feelings for the property. We intend on coming back this summer. The house is not far from a great beach area.
Cozy-Upscale 4BR/3BA **Low Mid-Season Rate $295** WiFi-Hot Tub!