Enjoyed despite reservation process
Rating Details: The property manager was very unhelpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The property and experience were great. The reservation process was very shaky. Made a reservation with Samantha with a cost of around $1050 for 5 nights. Brought to her attention the fact that we did not get the stay 4 and get the 5th free rate. She said she would check and re-send the correct price. A few days later after not hearing from her, I called back and was told that she no longer worked there and there would be no free night. In addition the new invoice from Kristi was for more than $50 dollars more. I explained the price difference and was told the would not honor Samantha's price. Not very happy, I looked for another property but could not find a property that met our needs at that date. I guess I kind of get the no free night, but to not honor a previous price was very unprofessional. I don't intend to use your service in the future.
Minutes From Sunriver Village Mall & SHARC, Free Ski Shuttle