Our room was not what was advertised. For starters we had no hot water during our whole entire 7 day stay and we were not notified of it prior to our arrival, we were told it would be resolved 2 days into our stay but it was never acknowledged or fixed. The mattress on our bed was old, lumpy and very hard to sleep in. The bathroom was outdated and there was still old laundry with towels still left be folded in the dryer. When we woke up the next morning to head to the beach, we opened the closet to find a broken umbrella that was clearly unusable and old lawn chairs that we used because we had no choice. One of them was bent out of shape and uncomfortable to use but we still used them as no other option. We called the condo management several times throughout our 7 day stay to inquire when the hot water would be restored as well as to ask about the broken umbrella and chairs. The management company informed us that they had contacted the owners about the umbrella and chairs but we never heard a response back our entire stay. This was very disappointing to us as we know other couples that have stayed in other condos in this area and the owners have always been very responsive to any rental concerns people have had. We will definitely be back to Kihei but will never recommend or rent this particular condo again.
UP TO 20% OFF!! Kihei Akahi Studio Condo Across From Great Beach