Beware! Do Not Rent This Place!
We rented this place from 07/05/13 to 07/07/13. This is a house. The owners live upstairs. They are renting the basement level. However, it does have its own independent entrance. Although the apartment itself is ok, one of the owners is not. We had a terrible experience dealing with her. Even though we thoroughly cleaned the apartment and removed all dog hairs before we left, which she requires that we do, despite paying cleaning fees, and extra cleaning fees for our two dogs (and she later indicated to us that we were lucky she didn't charge us extra cleaning fees per day, per dog), she accused our dogs of "urine marking" inside the apartment. Her lengthy contract indicates extra charges for hairs and dog urine in the apartment if we failed to inform her. We were with our dogs the entire time; our dogs did not urinate inside the apartment. When we asked for evidence, she attacked us by saying and I quote in verbatim “Your behavior is FEAR-AGGRESSIVE--exactly like your un-trained dogs,” and indicated that “if you knew anything about Dog Training or Dog Behavior you would already know that dogs MARK their territory. PERIOD! ... Ask anyone who KNOWS or trains dogs-as I do.” I believe this is self-evident of the kind of person she is. Even though she said she “pulled up EVERY rug and took pics of EVERYTHING from top to bottom”, we never receive any evidence of anything.In my opinion, the fabricated story that our dogs urinated in the apartment is an attempt to wrongfully withhold our security deposit in bad faith. After we asserted our rights to take legal action should she persist in her unfounded accusations, our security deposit was returned in full. This is a horrible experience. We did not feel welcomed. From the very beginning, she acted as though she did us a huge favor by renting the place to us. I would not recommend this place to anyone. P.S. (1) There is no parking. You are asked to park on the side of a narrowed street, on a steep, unpaved, slope facing down the hill. (2) The porch of the apartment is covered with sharp, construction grade pebbles. This is not suitable for dogs to walk on. (3) There are 2 large silver-dollar-size chips on the glass table covered by plate mats, which were never disclosed to us. (4) We brought our own paper towels and toilet papers because we were told that we are required to replenish what we've used.
APT: STARDUST CHALET in Lake Arrowhead-Lake View-Large-1Bdrm-Pet Friendly