Our Month at the Patel House
Rating Details: The property manager was adequately helpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The house was in a great location and had all the desired features. Plenty of room, for us and guests that visited. The street was quiet and neighbors friendly. The back yard was in dire need of weed removal when we arrived and even though we mentioned it up our arrival, it was not cleaned up until 1 hour before your showing on 1 September. When we checked in the fireplace was not functional and it took several visits to get it started so it was usable. The backyard barbeque was gross. It had not been cleaned in weeks or months. Even though I reported it on the day of arrival, no once made any attempt to clean it. When we tried to utilize the vacuum present in the home to clean the floors we found it so full of dirt that it was unusable. When it was reported to your office I was told to bring it to the office so it could be cleaned. I got a call that it was cleaned and I could come by a pick it up if I wanted to use it but it would need to dry for a couple of days. When I did pick it up it was not cleaned and one of the filters in the machine had not been touched. Essentially the vacuum was not usable and we could not do periodic cleaning of the floors. We gave permission to show the home to ONE prospective buyer on the afternoon of 1 September from 2-4 pm but if fact several persons were shown the home and a sales person from your office called us during dinner and wanted to show the home to another customer on 3 September. At that point we decided to terminate our stay and return to Marana, AZ. Overall I am not happy with the service provided by your rental staff and am reluctant to rental in the future.
Patel's Diamond in the Pines