Unacceptable!!
We moved in on Dec. 25, 2015 about 10:00 PM. On first look, the property was moderately clean. I turned on the TV and neither the TV nor the internet was functional. I went to use the phone and discovered that it was not plugged in and was discharged. We turned back the beds and came across a few cockroaches which I killed. Then as we looked around, I kept finding and killing more and more cockroaches. I tried to contact Dana (the person who rented me the property) using my cell phone but there was no answer - so I left a message and I also sent an email to him explaining the problem. In the meantime my wife was so revolted by the infestation of cockroaches that she went the the car and refused to come in. I killed a couple more cockroaches and took pictures. We locked the place up and got booked in at Marriott Desert Springs. During the rest of our stay I continued trying to cll Dana without success. At the end of our rental period, I returned the key to the lockbox and left. Dan finally sent me an email after I got home and said that his maid told him that the beds had been slept in and that there were no cockroaches. He then accused me of trying to "pull something". I sent him an email telling him that I would send him the photos if he wished and that he could check with security to verify that I had not stayed on the property at all. Believe me, there is no way that I would stay in that cockroach ridden place. Bottom line is that my stay cost me two rentals and left me with a very bad impression of VRBO. I will probably NEVER consider using VRBO again. Milt Petruk

January 2016
Completely Remodeled and Updated Condo by The Pool***VIEWS****Pet Friendly****
Completely Remodeled and Updated Condo by The Pool***VIEWS****Pet Friendly****
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