Nice house, not fully stocked, VERY rude owner.
I would have given this place 4 stars, because the house itself is very nice, except for the fact that the owner, Judy, was very rude both on the phone and in emails. There was a 4 night minimum, but we were only able to stay 2 nights; when we arrived the place was larger than we expected and very charming. However when I called Judy the next morning she was very rude. I called to let her know there was one roll of toilet paper in the whole house for 5 people, for 4 nights, just so she could let her cleaning staff know for next time. Not a big deal. She sighed heavily and said, "Well I GUESS someone could drop off some more." And I said, no, don't worry, Safeway is down the street. She gave a reluctant apology. Then I asked her where more bags for the kitchen garbage can were: She said, "Why would you need more than one? Are you having a 'gathering'" 5 people...4 nights (that's what we're paying for) cooking meals, having drinks, etc: One garbage bag is not enough. Also, all of her emails to me were one word, which I simply find rude. No greeting, or Thanks, or "hope you're having a nice stay." Finally, I was charged $17 for using my credit card for partial payment of the place, I guess there is a 2.5% charge; so use a debit card if you want avoid that. Once I was charged that, I told her she should send me a check for the pack of toilet paper I bought and left for the next tenant; she said she would send a check, and it never came, despite a 2nd request. Overall, great house, terrible, rude owner. Also, something that is not in the ad: there is a unit that she also rents directly below. This isn't great because I felt like we had to be on tip-toes the 2 nights we were there so as not to disturb them. The tenants below us were also there just for the weekend, and very nice, but if I'm renting a house I don't want to feel like I can't have a conversation or play a game with my friends in the living room. We did not have kids with us, but I could see that being a problem. This should have been in the ad. If you are renting out your place, a certain level of hospitality is required, and I think Judy should not rent this house until she is prepared to 1) stock it for basic use and 2) respond to tenants in a nicer way.

November 2012
Rockridge Area Craftsman BungalowWalk to College Av
Rockridge Area Craftsman BungalowWalk to College Av
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