Small problem but handled very well!!!
We were arriving on a Friday instead of a Saturday... Assumed the unit would be ready by 4pm as per our notes... Many things happened that do not usually happen... Jennifer neglected to tell us we couldn't check in until 8pm... Cleaning lady, Betty, had a husband in the hospital that day with an accident at work... She has another daily job so couldn't get out to clean the unit. Jennifer responded quickly as did Betty... We had family coming with young kids... 8pm was not acceptable but Jennifer let us go in to the unit even thought they tell you it is impossible... Sat by the pool and went out to dinner. Betty called to tell us it was ready at 8pm. Everyone totally enjoyed the unit! Kids loved the beach and the pool! Area is awesome! Jennifer has everything you will need for a comfortable and fun beach vacation! Don't hesitate to rent this unit!
Great rate for last week of August. Email directly for rate request.