Great Location -- Plenty of Room But Needs a Little Refresh
We spent 4 nights in this condo and loved the location and convenience offered by being right on the beach. The unit had very comfy beds and an updated kitchen but we had several issues while we were there that affected our stay a little bit. The internet had been reset so we were unable to access the internet for the first 24 hours which was not a game changer but inconvenient as we had work to do that required the internet connection. The TV' remotes were in the wrong areas so it took awhile to figure out what went where and how to get them to turn on which sounds silly but once we figured out the remotes were switched (and also dead batteries in them) we got every thing up and running. The wiring in the master bedroom was such that the tv, lights and fan were all on one circuit so once we figured that out we were able to get everything to work that needed to work. The one thing that we never did get to work was the dishwasher. I had it fully loaded and it ran for long enough to get some water in the bottom and then it quit and I never could get it to run again. Once again I tried all the switches thinking it might be on a switch somehow but nothing worked. We have stayed at a lot of properties over the years and while this one was not bad it still left me feeling a bit frustrated that things did not work as well as they should have worked. We did have maintenance come out and they responded the next day after we arrived so that was helpful. The difference between an average stay and a great stay for me is when you walk in the unit and it says "welcome" and everything is ready to go. I did not get that feeling with this unit---there were a lot of little glitches with the electrical and internet that maybe should have just been double checked before we arrived. Perhaps more labels on light switches indicating what had to be turned on to make something work might help as well. The sheets will illl fitted to the mattresses so they continually were sliding off and the towels were the basic inexpensive hotel towel type. I understand this is a rental but I love the places we have rented that have more luxurious linens. It makes a difference. We had a good stay but can't give the property a higher rating just because of the maintenance issues that we experienced.
Dolphin Cay 201: 3 BR / 2 BA condos in Surfside Beach, Sleeps 8