My family and I have used Home Away for years. This was the first time we were really disappointed!
The photos in the listing give a false impression of the overall condition of the house. While the photos are real, no notice is given that one of the bathrooms is in an unfinished basement, or that one of the bedrooms is in the attic. The neighborhood does not appear to be safe enough to walk anywhere after dark. While the rental does provide linens and kitchen supplies, the towels were the thinnest and shabbiest I have even seen. The bed linens were okay but the beds were hard. There was exactly eight plates as the house sleeps eight, not one more. David was there to greet us and returned two days later to make sure the gas grill was working properly as it was out of gas, and I give him credit for making that effort. Thankfully, the central air was working , but a couple of ceiling fans rattle and make noise. No mirrors in the bedrooms so you wait for the bathroom. There is a curtain hanging over the back door window that looks like it has been there since the sixties. Over all it appears that guests' comfort is not a priority. Its a rental and you get the bare minimum of amenities. Would not recommend and would not return.
Kincaid Cottage , Short walk to Niagara Falls and Casino Niagara