Disappointed and disgusted
We have been to Maui several times but this was the first time we stayed in Kihei and this resort. Much to say but will make it simple! Be careful where you stay! pros: location, pool, View from lanai, landscaping, easy walk to town Cons: the entire condo! In short had we actually viewed this place in person (besides online photos) we would have not stayed here, let alone paid what we did 1. Condo so outdated 2. Not stocked except for plates, bowls, cups and pans 3. Condo was very dirty: rusty showers, dirty floors, dirty dishes in cabinet, dust bunnies, stuff on floor, dirty/rusty washing machine, showers nozzles are good if u are under 5'4, one shower nozzle basically broken, dirty curtains, small kitchen, short twin beds (no way could sleep 6 comfortably), not good if kids like stairs since they are literally in middle of the living room, chipped paint, dirty/stained white walls, stained pillows, disgusting stain on mattress pads, broken bathroom towel rack and dirty doors to name a few. Both bathroom fans kept going out and they looked really dirty. We called maintenance and they had to remove both bc 1- both were installed wrong and 2- per the maintenance guy, they should have started a fire bc hadn't been cleaned in over 10 years. No replacement fans available either until later in week. There is a work out room, but it was very dated and dirty. It seems we found something else wrong every day we stayed. We went to rental company and a rep came out and took photos of the problems and just overall "grossness" of the place. At this point we don't know what type of compensation, if any, we will get. I would not recommend this unit at all unless some major upgrades and full clean is done. Thank God for the location and pool, though pool is closed today because of a function. Disappointing because only one pool. I did talk to another couple at the pool who have stayed here in different units each time. They said there are some beautiful ones here. Unfortunately we definitely didn't get one of them. We did read the one review of this place and were impressed. I am thinking their review got posted for the wrong unit. We have contacted the rental company for compensation. We would have never paid for this unit, especially what the owner charged.
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