ONE STAR - Only because I couldn't choose no stars
SUN Find liv rm carpet soggy wet-drain clogged 1st shower-hair n shower & all in bed-slidin glass door not working-slept on top of bed Got email frm owner/Darlene 1st day-Oh by the way carpet might still b wet when u arrive due 2 some rain It should b fine Called housekeeping 4 clog, sheets & non-workin door. They came MON morn chgd sheets tried 2 fix door & drain, clog repeats next shower Gen mgr came 2 see if shower was taken. Found out it’s shower backin up, flooding livin room, sidewalk outside & into parking basement Wasted morn waitin w repair attempts Notified owner w plumbing issue & door. Said she knew of door issue & had 1 on order-said we could just use door in BR instead. THIS WAS REASON WE GOT GROUND FLOOR! TUES Plumber no show. MOLD GROWING ON CARPET! WED Plumber found leak going to carpet from bad shower pan. Let owners know Wasted morn again THUR Back frm beach-Flood company in condo accessing damage taping off wet areas wearing blue booties on feet 4 concern mold that was growing & spreading-Said carpet & molding need 2 b removed-big drier/blowers brought n 2 dry out & would be loud Wasted afternoon & ANTI-MOLD SPRAY SMELL N CONDO Spoke w gen mgr earlier & got names/#s of condo associations n bdlg 4 condos that were comparable price & found avails Called Darlene 2 update on flood cleaner’s findings & tried 2 find out if we were goin 2 b moved-I gave her info I found on other condos-She got upset-All she had 2 do was get us moved once I gave her info-She said it’s weekend on Maui & u can’t get ahold of folks-STILL THUR! She said they were on vacation 2 & she hasn’t had a vac n long time & were n their 70’s & THAT’S JUST LIFE & she was tired of talking 2 a brick wall-I tried get her back on track w issue of getting us out of condo-She told me not 2 beat her over head & that I’ve not THANKED HER 4 anything she has done 4 us so far that this must say something bout my character & that I just want 2 hurt her-Kept telling me she loved me-seriously? Hour+ later finally said she would call 2 get us other condo SAT 2 days later we were in diff condo Said she’d refund us FULL 4 time n her condo-She changd mind later & finally gave part refund – justifin wot she wantd Time wasted on dream vacation w owner & how probs were handled-Saddening-depressing-upsetting. Although condo was not great-whole experience would have been ok if it weren’t 4 how Darlene handled situation 2 make it sound like it was our fault or how we were putting them out.
Beachfront. Quiet. Roomy. Happy Guests!