Unfortunately a very bad experience. Customer service was terrible as well.
I typically NEVER complain, but there were too many issues and I cannot get anyone from the property to return my call. Just a few...gas fireplace was broken, dining room chairs all on the verge of falling apart, wine fridge was 70 degrees upon arrival, stains on bedding, several lights not working, they do not give you a remote for garage (in blizzard conditions that is really a downer), in addition they are storing items in the garage so it was tough to get out of your car, the jacuzzi only hit 82 degrees, every door in the house squeaked loadly so using the restroom in the middle of the night wakes others up, dishwasher had issues of just starting on its own, the nice clock on wall did not work - the battery was dead. I had to call their office to get my security deposit credited back to my account. I have stayed at several properties in Mammoth, and for the money we paid, this doesn't compare to others we have stayed at. The most frustrating part is that no one will return my call or email. After the fact I see on yelp that several others have had similar issues with the managers not returning calls. Very terrible customer experience. I am in retail and am well aware of how to properly treat your customers.

April 2017
XXL Luxury Townhome - The Timbers #1073
XXL Luxury Townhome - The Timbers #1073
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