Private Location Beautiful Views Poorly Stocked Home
Here is a brief version of an email I sent to the owners within 48 hours of our stay. -- I wanted to share a few things with you that may require your attention at VRBO #17364. Also I hope some of the things I am sharing may help you with future rentees. 1. The toilet in the 1/2 bath continuously had to be fixed in order for it to flush throughout our stay. The flapper chain kept coming off in the toilet’s tank. 2. The dishwasher soap left under the sink was enough for one load of dishes. And as you know we stayed several nights for our family get away. The same was true for the washing detergent for the clothes washer. 3. All soap dispensers in every bathroom needed to be refilled and two out of three toilet rolls needed to be replaced upon our arrival. 4. The left sink in the master bedroom drains very slowly and appears to be clogged. 5. As a health care professional I was uncomfortable with the “previously used" bars of soap in every shower. 6. Although we were lucky the weather was warm, I wish we had been told prior to our arrival the pool would not be heated. I reread your VRBO description and the “polar bear” experience as stated in the Welcome binder was not documented in VRBO add. 7. Bed pillows should be replaced in Master Bedroom. There was significant amount of yellow and blood stains on several of the pillows. They have never responded to my email. The owners describe the home as a "luxury hide-away in the Wine country", I believe the owners need to put more of an effort into preparing their home for rental or reduce their rates. These are the reasons, I gave 3 stars.
Private Wine Country Estate with Panoramic Views, Tennis Court - TOT Cert 450N