Sweet little cottage in the Volcano rainforest
This is my second time at Breeze of Paradise in slightly over a year. I love this place and I think this is a solid value. The furnace is of great help for those chilly nights and to dry the air in the cottage. The property manager, Merlenna, is responsive and provide all pertinent information. Last year I gave 5 stars but this year I am giving 3 stars for one reason: the housekeepers / managers / owners are at a point where they need to decide whether they want to maintain it in a pristine condition or whether they just want to let it age and becomes older and definitely less nice. Case in point: - when we checked-in this year, the living area had 4 out of 6 lights not working making the living room very dark. One of the light was missing its bulb. This should be picked up during housekeeping. Two lights were fixed during our stay but the remaining ones were still not operating at check-out 9 days later - one of the master bedroom window "tile" is still broken. It was broken last year and I am not sure why it has not yet been fixed. I think it is mentioned in a couple of reviews - the stove-top fan and lights are still not working. They were already not working last year. - the two additional electric heaters are antiquated and need replacement. They cannot be run on the high setting or start making lot's of vibration noises after a few minutes. These need to go and be replaced by silent and efficient heaters - one of the dehumidifiers was not working properly as it was never filling its water tank. Not sure what was wrong with it - the ceiling venting system in the master bathroom is no longer operational (it used to be working last year). Given the high humidity area, this needs to be fixed as soon as possible - the roof near the chimney develops a little leak which could be a serious issue down the road in rainy volcano. It was not there last year. The leak being right above the furnace, water drips on the top of the furnace. There is now orange rust on the top of the furnace. I think this should be taken care of asap or the property risk jeopardizing the integrity of its otherwise nice $2000+ furnace (the rust appeared in less than 12 months) - please provide seasoned dry wood and tinder kindling to start the fire. Even with fire-starters, if the wood has not aged long enough, it is difficult to start (& full gas lighter gun) Overall, I like this place and would probably return. But it needs more love and dedication from its managing team.
Breeze Of Paradise 2 Bedroom/2 Bath Home In Volcano Village