Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: My family (husband, 5 year old daughter and myself) stayed for 10 days. We found positives and negatives. I'll start with the negatives. - the floors were incredibly dirty, they really should have a thorough scrub between guests - the duvet cover and pillow sham covers were not clean and had stains on them, I think both food and dirt. The pillows smelt like hair and really need to be changed out. - we knew there wasn't air conditioning but thought the trade winds would be fine since it is literally on the ocean. However it just got too warm for us, especially from 3:00 - 6:30 until the sun sets when we would come inside to clean up and get ready for dinner. - lastly there was No Phone! I found this dangerous as we didn't bring our cell phones with us because we were trying to 'unconnect' and have family time together. That left us with no way to call for help in an emergency, based on that I wouldn't feel comfortable booking this unit again until that is rectified. Positives - it is right on the ocean. The smells, views and sounds are amazing and makes for an unbelievable experience. - the pool is right outside your front door, and it was kept very clean. We swam in it every day. - the beach is right outside your back patio, so if you forget something it is only a five minute walk to go grab whatever it is you need. - the staff and people in the complex were so friendly and it made us feel so comfortable. - the parking was easy and convenient, we love renting a car when we go to Maui so having that parking space is so important.
Hale Kai #101 - Your Home by the Sea in West Maui